Do you offer rod building and repair services?

Yes! We specialize in rod building, repairs, and custom builds. We supply and fit Fuji guides, replace tips, and can build rods to your exact specifications. Visit our shop or contact us via WhatsApp to discuss your project.

Where are you located and what are your hours?

We are at 13 Stemlen Pl, Northcroft, Phoenix. We are open Monday to Saturday: 8:00 AM to 5:00 PM. Free local pickup is available for all online orders.

Do you ship nationwide in South Africa?

Yes, we ship across South Africa via The Courier Guy. We also offer free shipping on orders over R500. Manual EFT and Paystack payments are accepted.

What payment methods do you accept?

We accept Manual EFT (electronic funds transfer), Paystack (credit/debit cards), and PayPal. First time customers can use code 9T7WXH4R for 10% off their first order.

Do you sell pool billiard and bicycle items too?

Absolutely! Apart from fishing tackle, we stock pool cue accessories, billiard supplies, and bicycle spares and accessories. Browse our shop or ask us about stock availability.

Cancellation Policy, Privacy Policy, and Terms of Service

Cancellation Policy

Cancellation Policy for Lucikals Bait and Tackle

At Lucikals Bait and Tackle, we strive to process and ship your orders as quickly as possible.

Order Cancellation: You may request to cancel your order only if it has not yet been processed or dispatched for shipping.
Requesting Cancellation: To cancel an order, please contact us immediately via email or WhatsApp. Please include your order number in your request.
Post-Dispatch: Once an order has been dispatched or picked up by our courier service, we are unable to cancel the shipment. In such cases, you will need to follow our Return and Refund Policy once the package arrives.
Non-Refundable Custom Orders: Please note that custom-made or special-order items (such as specific rig configurations) may not be eligible for cancellation once production has begun.

2. Privacy Policy

Privacy Policy

Your privacy is important to Lucikals Bait and Tackle, based in the Phoenix and Northcroft areas of Durban, South Africa.

Information Collection: We collect information you provide directly to us, such as your name, email address, physical address, and contact number, to process your orders for fishing gear and accessories.
Usage: We use this information to fulfill orders, communicate regarding your purchase, and manage our business operations.
Security: We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse.
Third Parties: We do not sell your personal data. We may share your information with trusted courier partners (such as The Courier Guy/PUDO or PAXI) solely to facilitate the delivery of your fishing tackle and equipment.

3. Terms of Service

Terms of Service

By using the Lucikals Bait and Tackle website and purchasing products, you agree to the following terms:

Orders and Payment: All orders placed are subject to availability. Prices and availability are subject to change without notice. We accept payments via the methods displayed at checkout.
Delivery: We deliver products to locations across South Africa. Delivery times are estimates and depend on our courier partners. We are not liable for delays caused by third-party courier services.
Limitation of Liability: Lucikals Bait and Tackle is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Governing Law: These terms are governed by the laws of South Africa. Any disputes arising from these terms will be handled in accordance with local regulations in the Durban area.

Cancellation Policy

2. Privacy Policy

3. Terms of Service

Welcome to Lucikals!